Resources
Stay ahead with our latest thinking in healthcare innovation.
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CMS-0057 Compliance Won’t Guarantee Operational Readiness
Technical compliance with CMS-0057-F is only the starting line. Excell Healthcare Advisors leaders Kim Ingram and Michelle Heckman break down why building functional APIs isn’t enough—and how health plans must adapt their workflows, governance, and workforce to achieve true operational readiness by 2027.
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Navigating the AI Trust Tax: A Change Management Q&A
The rapid introduction of artificial intelligence (AI) has shifted the goalposts for technology implementations. While legacy systems have focused on optimizing and standardizing workflows, AI fundamentally rewrites them. “Until now, much of the focus has been on helping people transition information from paper into structured digital systems,” notes Michelle Gallitto, SVP, Strategic Operations & Delivery,…